Privacy Policy
Effective Date: 01.01.2025
Contact: support@tapandmerch.com
Address: 145 Upper Tooting Road, SW17 7TR
1. Introduction
Welcome to Tap & Merch. We are committed to protecting your privacy and ensuring transparency in how we handle your data. This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).
By using our website and services, you consent to the data practices described in this policy.
2. What Information We Collect
We collect both personal and non-personal information when you interact with our website and services.
Personal Information (Provided by You)
- Name, email, phone number, and business details (when placing an order or contacting us).
- Billing and shipping address for product purchases.
- Payment details (processed securely by third-party payment processors).
- Social media accounts (if shared for digital card setup or social media services).
Automatically Collected Information
- Website Usage Data: IP address, browser type, device type, and pages visited.
- Cookies & Tracking Technologies: Used for analytics and improving user experience.
3. How We Use Your Information
We use your information for the following purposes:
✅ To Provide & Improve Services – Processing orders, customizing digital services, and enhancing our offerings.
✅ To Communicate with You – Responding to inquiries, sending order updates, and support assistance.
✅ Marketing & Promotions – Sending relevant offers (you can opt out anytime).
✅ Analytics & Performance Tracking – Measuring website and service effectiveness.
✅ Legal Compliance – Ensuring compliance with GDPR and relevant data protection laws.
4. How We Protect Your Data
We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our security protocols include:
🔐 Encryption & Secure Payments – Transactions are securely processed using SSL encryption.
🔐 Access Controls – Only authorized personnel have access to sensitive data.
🔐 Regular Security Audits – We monitor and enhance our data security practices.
5. Data Retention & Deletion
We retain your data only for as long as necessary to fulfill our services and comply with legal obligations. You can request data deletion at any time by contacting us at support@tapandmerch.com.
6. GDPR Compliance – Your Rights
Under the General Data Protection Regulation (GDPR), UK & EU customers have the following rights regarding their data:
✔ Right to Access – Request a copy of the data we store about you.
✔ Right to Rectification – Correct any inaccurate or incomplete information.
✔ Right to Erasure (Right to be Forgotten) – Request deletion of your personal data.
✔ Right to Restrict Processing – Limit how we process your data.
✔ Right to Data Portability – Request a transfer of your data to another service provider.
✔ Right to Object – Opt-out of direct marketing and certain types of data processing.
To exercise any of these rights, please email support@tapandmerch.com.
7. Cookies & Tracking Technologies
We use cookies to enhance user experience and for analytics. You can manage or disable cookies in your browser settings.
Types of Cookies We Use:
🍪 Essential Cookies – Necessary for website functionality.
📊 Analytics Cookies – Used for performance tracking (e.g., Google Analytics).
📢 Marketing Cookies – Helps us provide personalized ads and offers.
You can control your cookie preferences via our Cookie Consent Banner.
8. Sharing Your Information
We do not sell or rent your personal data. However, we may share data with:
- Payment Providers – For secure transaction processing.
- Delivery Services – To fulfill and ship orders.
- Third-Party Service Providers – To enhance our digital services (e.g., analytics, social media integration).
- Legal Authorities – If required by law or to protect our rights.
We ensure that all third-party service providers comply with GDPR and maintain strict data protection policies.
9. International Data Transfers
If you access our services from outside the UK, your data may be transferred and stored securely in compliance with GDPR regulations.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services or legal requirements. Any updates will be posted on this page with the “Last Updated” date.
📩 For questions regarding our Privacy Policy, contact us at support@tapandmerch.com.
🚀 Tap & Merch is committed to safeguarding your privacy while delivering top-tier digital solutions!